I have worked with my Service Writer Shane Hall for over a year and he knows me and my vehicle (2018 Chevy Equinox) and not only does the services I asked for but advises me on repairs that need immediate attention and those that will need to be taken care of over a given period of time. Freeway had changed their Service Writers for a period time and they now are returning to a real service approach that is focused on the customer.
Outstanding service and professionalism. I have and will continue to recommend Freeway Chevrolet services to my family and friends.
Service department was great. All were friendly. Thank you
Top to bottom all are courteous and willing to help. Hassle free buying experience.
Top to bottom all are courteous and willing to help. Hassle free buying experience.
Great people.
Mark went above and beyond with my service. He was transparent in what I should expect to pay and made sure I had transportation to and from work while my vehicle was serviced. As I have all service completed and the dealership, I will make sure to always seek him out!
Very professional and knowledgeable in every manner. Highly recommend.
I have been going to Freeway Chevrolet because I always get great customers service from Mark Turner. He is very communicative and up-front. He takes carr of me all the time.
The service adviser (Mark Turner) was great. Kept me informed and arrange a left to my home and back. Work was done in a timely manner. Very satisfied with work and cost. Will come back again for service.
Dwayne helped me into a 2024 Equinox. He is very knowledgeable about the vehicle. I appreciate his business these past few years.
The best dealership to buy a new vehicle at.
Anas was amazing, such great service. Went above and beyond to make sure I got the car I was looking for.
Great Customer service
I made an appointment to repair a recall on my 2015 Chevy Spark and oil change and tire rotation was very pleased with the service I received and The Service Advisor Tyler Pantana.
They are amazing and getting you in and out for an oil change. I was probably less than thirty minutes
Mick provides excellent customer service
Mark Turner is very helpful when it comes to servicing my vehicle. He always goes over everything that is needed to keep my vehicle on the road. He has been my service manager from the start that I bought my vehicle at Coulter and when he left there I found him at Freeway and glad I did.
Took my vehicle in for oil change, was very pleased with service in they were quick to do an oil change that I was able to finish my errands. Thank you Freeway
Shane was my service technician and was very professional
Freeway Chevy was very helpful and made the car buying process as easy as it could possibly be. Anas was a great salesman, and was willing to do what it took to make sure I was happy with my purchase! Thank you!!
Service contact Clayton did great job in explaining everything in detail
Shane Hall was very helpful, courteous and friendly, I enjoyed the visit
Our Sales Representative Malkum Muhammad was awesome to do business with, he was very helpful and made sure that we got the vehicle we wanted. Plus Mr. Raiders man was helpful and the finance guy and Chuck. Plus, the rest of the team who assisted. Customer service was awesome!
Experience WAS WONDERFUL
Great service very happy, advisor was great Mark Young
Great experience, I will definitely be back again
Quick service and and I like being constantly updated on my service being done.
Tyler was very informative and professional
I do not normally get my oil changed in a shop. My husband normally does it. And I know it can be done in 30 minutes. We were sent the wrong oil and I wanted to get my oil changed before heading up north to go camping. I made an appointment for 9:30 am. I arrived about 5 minutes early and was immediately informed if had at least an hour and a half wait and that 5 cars were in front of me. I waited 2 and a half hours and I had to track down my service advisor to get an update on my truck. He never once gave me an update in 2 and a half hours. I understand that things get busy but I should not of had to wait over two hours when I had a scheduled appointment. The oil for my truck is not available at all shops so I’m limited on where I can go. The fact that I had to wait so long and I was never updated by my service advisor until I hunted him down will guarantee that I never schedule an oil change at your location again. Someone should not have to wait that long when they have an appointment. I was almost late picking my kids up from school and my appointment was at 9:30 am. Scheduling changes need to be made.
I had an inoperable Automatic Seat Adjuster (2-Seat Memory Setting). Clayton Mahon, Main Line Service Advisor, and Jacob Golder, Lead Tech, went above and beyond in diagnosing the root cause! They could have taken the easy route, treated the symptom & recommended replacing the pricy motor under the seat or the door switch. No, they put the customer first, stayed after closing hours & discovered the root cause was a simple bad ground wire connection. Thank you Clayton & Jacob!!
very fast thourgh for my ac broke where other dealers were two weeks behind i was taken in same day and notified of progress and even given a ride home i love these guys if all dealerships could be that way the world would be a better place thank you a costomer for life
My car advisor is Mark Turner, he was excellent !!!! He has great Customer Service ! He took great car of my car ! Thank you !
Hats off to Erica, J.B., and Dwayne for working with me until after midnight to get the best deal possible on a new car. As a public school teacher here in Arizona, money is tight. They were so kind, straight-forward, and diligent! Also, thank you to Vickie for recommending Erica to be my salesperson. Erica is THE BEST.
Great service Mark Turner from freeway Chevrolet. Service department Would highly recommend freeway chevrolet service department
Everyone here was amazing especially Erica, the sales person that worked with me. She made sure I had everything I need and wanted. She was absolutely amazing and honest. I have never experienced the level of customer service from anyone sales person until I met her!
I took my Buick in for a 5 month MULTI-POINT INSPECTION and oil change. MELISSA POWELL/Service Advisor was great as always. I am very happy with the service at Freeway Chevrolet. Later this year I will take my Corvette back to her to have the same process done to it.
Dennis & Charleswere veryful &professional a real asset to your company
I finally got a new truck with the help of Dennis!
Brad and Seth were amazing to work with and helped me every step of the way
Great service department fixed my car. It's running like it's brand new.
Freeway Chevrolet has been very helpful & good to me the last 2 years that I have visit them.
Arriving at Freeway Chevrolet for an oil change, from scheduling p an appointment ,I had an awesomely great experience at Freeway Chevrolet. I would totally recommend to a friend. The total experience there at Freeway Chevrolet was awesomely great. They treat you like family, with open arms. I was ecstatic how great they treat their customers. Thank you Freeway Chevrolet..!
Beyond impressed with the follow through and service that Freeway Provides. Big props to Charles Myers , Darren Hillstead, Jacob Meachem, and last but not least Seth Pope. Seth went through the gauntlet and still kept his composure. Even though things did not go as planned at first, he overcame at the end. I will forever be grateful for Freeway Chevrolet!
Helpful and love my new truck!
Kept me informed of the service status of the vehicle. Comfortable waiting area.
I dealt with Erica for my trade in and purchase of a new 2023 Tahoe. I have bought dozens of cars in my lifetime but this was the easiest and most enjoyable. Erica is extremely easy and pleasant to talk to. She went above and beyond to get me the deal I wanted. I left with a very good feeling. My wife and I came back to her a few days later so Erica could show my wife some setting on the vehicle. She took time to be sure we knew the functions of the vehicle. Thank you Erica !!!!
Great experience, all over the phone and online. Deal was good for both parties!!
Andrew Billy, his sales manager and Andrew were n finance were polite, professional and pleasant to work with. These characteristics are why I’m a loyal Freeway Customer since 2011.
Erica was fantastic to work with and the finance manager, shank was very easy to work with. A pleasure to buy from there
we purchased a new vehicle. this is our third vehicle that we have purchased from Freeway Chevrolet. The staff is great, the selection is very good. And most importantly the price is amazing.
My service representative Clayton Mahon was wonderful easy to work with and never pushy!!! Keep up the great work Clayton!!!!
Brad gave me a great deal on a car and made sure the buying process was smooth ???