The team as well as Craig Hartman were great in exploring the engine problems on my diesel truck. They had it fixed and back to me in record time??????
We had a great experience. We had to get a new vehicle due to our breaking down on the highway. We where traveling from Texas back to our home state of Oregon. Our vehicle started making a bad noise so we pulled into chandler Arizona. Freeway Chevy. The person that came and helped us was named Erica. She was so helpful and understanding . She stayed late to help us into a vehicle. Thanks for all your help. I would tell my friends and family to buy for there anytime
I had to get my Silverado in for an oil change and recall work. Finding out that my Service Advisor was no longer there, Rick Poole came highly recommended. He responded to emails quickly and I made an appointment. Upon arrival, Rick came right out, annotated everything on the work ticket and I was gone. A few hours later, I received a phone call and he informed me that my truck was ready. Not being able to leave work, I told him I'd be there first thing the next morning. When I arrived, my truck was out front, washed up and ready to go. I made payment and noticed on the invoice that they actually took care of a slight rattle in the dash (I didn't even bring it up to them). The fact that they noticed it and took care of it without being asked was fantastic! This place has been and still is awesome. If you have an issue here, look in the mirror... odds are, it's you that has the problem. Thanks again Freeway!
Had a transmission replaced through the GM extended warranty. Chris the service advisor at Freeway Chevy worked well in facilitating the process.
Dennis was awesome and straightforward. I was given a great price and there were no hidden costs. I would recommend this dealership and Dennis as the best person to work with.
I was in yesterday for an oil change and to get a new key & fob for my chevy. Tyler Pantana was my service person and kept me informed very well. also Chuck Penic from the parts dept. helped me with the new key & fob. They both do their jobs very well with a smile on their faces. Great job !!!!!!!!!!!
Brought my Cruze in for required maintenance, took as long as expected, was made aware of other services that my Cruze needs, will get them done as I'm able to. All in all, a great visit.
Went in for required service on my 2020 Equinox LS...service was great, took a little longer than expected, but, all in all, not too shabby..
My used 2014 Camaro had to go into the shop because the key got stuck in the ingnition. Chris E, the department manager in service diagnosed the issue, the service department techs did a great job! Battery had to be replaced too which Chris as well was able to have his team identify. I can say after the experience I had with my 2019 SS service, which Chris did also rectify diligently, I was able to feel more at peace and not stressed.
Christian in service is amazing, kept me up to date when he know the diagnosis of my vehicle, made the check out process a breeze and has good jokes
Had I not been contacted by Lonny Ulibarri, I would not have gone for an oil change. According to the sticker on my windshield I had many miles to go, however, with COVID I haven't been driving as much and having the oil in the car for a year plus it needed changing. Thanks to Lonny, I'm keeping my car in good shape.
had our car towed to the dealership with a dead battery! Chris had it fixed in 30 minutes and it was covered under warranty! Thanks for the excellent service!!!
Thank you to all the workers, managers at the dealership for all the hard work and great customer service you give. Keep it up
Our time at Freeway was extremely pleasant with our sales person William Romero. All our questions were answered to our satisfaction. The purchase of our 2021 Traverse went very efficiently and smoothly. We would highly recommend William to anyone seeking a Chevrolet vehicle.
Fantastic service as usual. Chris Esquer is great and always handles any issues that may come up. Thanks!
Craig the service manager was excellent. Everything was explained well and no surprises. The service was completed in time. He treated me well. A loaner car was made available as the service would take 2 days. I originally was at another facility where the service manager seemed indifferent and not trustworthy. I left that facility and took my car to Freeway Chevrolet instead. Definitely a good move. This is my new place for service.
Was only there to have a key fob programmed on my 2017 Cruze LS....visit was good, vehicle was washed afterwards...a good visit, overall..
Excellent customer service! I recently bought a C7 - 2015 Corvette and I have taken it to Freeway Chevrolet at 1150 N 54th St Chandler, Arizona 85226 to get my advisor Chris Esquer opinion of things that I should know about having a C7 serviced. Chris is extremely knowledgeable of Corvettes and has reassured me that my C7 is in great condition. He has advised me of what type of maintenance Corvettes need and what other Corvette owner do to theirs. Over the past 10 years, I have also taken both my Cadillac and Silverado there and have had great customer service. If you own a Corvette take it to Chris Esquer for service. Thank you for awesome service.
Service advisor Craig was courteous and made my experience seamless, He made sure I knew what needed for my vehicle, thank you for the loaner vehicle I was able to continue my day withou any disruption. The gal who made sure I received the loaner was very helpful and answered all my pending questions I had without my having to ask. Thank you to John the tech who worked on my vehicle. My only question is I would like to know how he opened the tailgate since there were no bolt to get inside to fix the problem. Lol. This is the reason we chose Freeway Chevrolet when we purchased the vehicle. Thank you
My used Certified Pre-Owned purchase was great, in general. Erica was awesome, and, Sam in finance hooked me up with an awesome warranty for my purchase!
Have used Freeway Chevrolet for all of my service needs Always a good experience. Very friendly staff.
Came in for needed maintenance, and, was in & out within a reasonable time....Shelby was amazing!
Efficient and Malissa keep me update to date progress and diagnosis
Awesome service and customer service. I love the technology and my service writer Allen was awesome.
I’ve been to a few dealerships both in Tucson and in Phoenix area. I’ll be honest, I’ve come back battered and bruised from my past experience with sales reps trying to take advantage of you in the worst way. (Yup the horror stories we’ve heard of do actually happen.) however, Meeting Nancy was a breath of fresh air! She was nice, she worked with you on where dealership could shave off the price. I didn’t get that “pushy/ego” feeling you get with car sales reps. I mentioned the car had hard water spots and she made arrangements to have the shop detail the car. Came back super clean with full tank of gas. Which I wasn’t even expecting at no charge. Thankfully I had financing set yup but she managed to find a way lower rate form a different bank that I didn’t even think I could qualify for. Overall happy with the car and meeting Nancy.
Dennis Renko went to great lengths to get us the car we were looking for. Everything went smoothly.
I had a great experience at the dealership.
Brought my Equinox in for routine maintenance, service went well, no issues! Was in & out within 90 minutes..
Dennis was really helpful and new his stuff!! Great buying experience and will recommend to my other clients... thanks again!!!!
Had my truck in for routine maintenance, Lube, Oil and filter, tire rotation. Melissa was wonderful to work with. She showed me my maintenance history and explained what may or may not be due, given the mileage and I appreciated her time spent explaining this all to me.
All work completed as promised and customer service was perfect as usual.
found and ordered fuseblock. installed 2011 parts i am on my way again thank you for Freeway Chevrolet
Service was outstanding, in a timely Fashion
But I have a problem with the person who stole my hand sanitizer. It didn't cost much. It is the principle. I hate thieves.
I had the best experience of my entire life when I spent time in the Freedom Chevy Dealership with these men who attentively took care of me when I purchased my new vehicle. Never had such a smooth, kind, considerate, pleasant, satisfying and awesome experience when purchasing an auto. This is the very best dealership I have ever done business with both in Arizona and New York. Besides the sales force, the finance lady, Lisa, was an outstanding representation for your dealership. What a great pleasure it is to recommend this auto dealer to anyone who is in the market for a new car or a used car of any make. They have several different choices to pick from and if they do not have it in stock, they will go out of their way to find it for you. Try it, I am sure you will like it!
I have always been impressed with the attentiveness at Freeway Chevrolet. The Service Manager and all of the service advisors have always treated me fairly and responsibly. I appreciate that.
Every time I take a vehicle back for Service to Freeway Chevrolet I always have the most incredible customer service experience. They treat me like I’m their number 1 customer and they always go the extra mile. I will never take my vehicles anywhere else. Ask for Melissa!
I had the privilege of receiving excellent customer service during my oil change at Freeway Chevrolet. I was kept informed as to the progress being made and also notified when repairs were needed for my vehicle. Freeway always makes me feel like a valued customer
Best service in the entire area
Roger Young and Melissa at Freeway are top shelf
I really like coming to this dealership! The staff is extremely friendly and professional. My vehicle was treated very well and the labor was done in a short space of time. Aside from that you can enjoy free coffee and Internet while waiting or just browse their stock. Thanks again!